Frequently Asked Questions

Radar detectors are currently illegal in passenger vehicles in Virginia and Washington, DC. There is a federal law banning use of radar detectors in any commercial vehicle over 10,000 pounds. Radar detectors are also illegal on any military base.

Range varies widely based on the quality of the model you buy and the conditions on the road at the time you are driving. In general, just like with most everything, the more money you spend the better quality detector you will get and the better range you will receive. We recommend that before making any purchase, you visit a website that specializes in testing and rating radar detector performance, such as RadarTest.com.

Most current and many older manuals are posted on our website in downloadable PDF format. Visit our radar detector manuals page and see if your model is listed.

A radar detector is not optimal to combat these devices. However, we do offer a selection of products that are designed for this. Check out our photo radar page for more information.

All radar detector models that we carry will detect the following frequency ranges:

X-band: 10.525 GHz +/- 25 MHz
K-band: 24.150 GHz +/- 100 MHz
Ka-Band: 34.700 GHz +/- 1300 MHz
Laser: 904nm, 33 MHz bandwidth

Some models that we carry, such as the Bel 995, and the Bel RX65, will also detect the Ku band. The following is the Ku band range:

Ku-Band: 13.400 GHz +/- 25 MHz

Yes. We offer quantity discounts to customers purchasing 5 or more units. Contact us prior to ordering in order to receive the discount. Sorry, due to manufacturer restrictions, we can not provide discounts on Bel Pro series or Escort products.

Unfortunately we do not have the answer to this question. We have shipped successfully too many different countries. In many countries these products are legal to own but are illegal to use. This ultimately leaves it up to you as the customer to know the laws and restriction of your country.

We currently will not attempt shipment at all to following countries: Portugal, Turkey, Yugoslavia, Croatia, Saudi Arabia, Egypt, Iraq, and Iran.

It is not possible to answer this question without knowing which bands of radar police use in your country. We have found that in an overwhelming majority of countries, police use the same radar bands as in the United States. If this is the case in your country, you can choose from any detector that we sell.

In rare cases, we have found that in some areas police use the Ku radar band. This band is not used at all in the United States at this time, and is only detected by two detectors that we currently sell: the Bel 995, and the Bel RX65.

No. We only offer an estimated delivery date. Unfortunately we have no control over how long customs may take to process and clear your package for delivery.

No. It is your responsibility prior to placing an order with us to know and understand the laws of your country. If radar detectors are illegal to import into your country then do not place the order. Any package confiscated by customs will be abandoned by us and you will not receive a refund.

For more information, refer to our International Orders page.

No. It is your responsibility prior to placing an order with us to know and understand the laws of your country. We are not responsible for your confiscated detector, nor are we in any way responsible for any other fine or punishment that you may incur.

For more information, refer to our International Orders page.

All international shipments are shipped using one of the following major carriers: UPS, Fedex, or USPS Global Express mail. The courier is chosen based upon cost and prior service received shipping to your country. It is our goal to make all international deliveries quick and cost effective to our customers.

For more information, refer to our International Orders page.

No. These products are considered to be flammable, which means they are considered hazardous materials and cannot be shipped by air. We also do not currently offer any kind of ocean freight service.

We make every effort to ship your order the same day it is received, when the order is placed before 4:00PM, EST. Orders placed after 4:00PM will usually ship the next business day.

After your order ships, you will receive an email from us notifying you that your order has shipped. This email will contain your UPS tracking number. The amount of time it will take to arrive depends upon UPS, and the shipping method that you selected. Ground shipping depends upon your location, and usually takes between 3-7 business days.

Read our shipping policy for more information.

For some reason that is beyond our control, tracking numbers sometimes do not appear immediately in UPS's system. The tracking number that you received from us is the same number that was provided to us by UPS. Please do not email us about a tracking number not working unless your package is late (5 days for ground shipping).

Read our shipping policy for more information.

In the rare event that the radar detector that you have requested is out of stock, we will notify you of this via email. You will have the option to receive a full refund, or we will backorder your radar detector and ship it as soon as it arrives.

Usually, the web site is updated immediately when a product becomes out of stock.

Yes. We will provide refunds on unopened merchandise returned within 30 days. A 15% restocking fee will apply in some cases, however.

Read our return policy for more information.

Yes! Please see our International Orders page for details.

No. We do not sell any refurbished or gray market products. All of our products are brand new, in all of the original packaging just as they came from the manufacturer.

No. We accept payment via the following: Credit Card, Direct Wire Transfer, Western Union Money Transfer or by Money Order. To arrange payment by Wire Transfer or Western Union, please contact us for more information.

All credit card charges are processed under our corporate name of "Cricket Ventures". This makes things more simple, since Cricket Ventures operates multiple web sites. You may find out more about Cricket Ventures" by visiting www.CricketVentures.com.

If your product is found to be defective at anytime during the first 30 days after your purchase, we will replace the unit with the same model or a model of equal value. See our return and exchanges policy for more information.

After our 30 day return policy has expired, you will need to contact the manufacturer directly for service and repairs. The manufacturer's contact information can be found in the owners manual that was included with your product.